Software for field service, labour hire, recruitment and equipment businesses.
Specialist software built for the way your industry works, each solution on one best-practice CRM platform.
Specialist software built for the way your industry works, each solution on one best-practice CRM platform.
Each solution is built for one kind of work, and every one of them sits on the same customers, sites, assets, stock and invoices. A service business and a hire business run the same platform, configured differently, and adding a second solution never means a second system.
One order from the first call to the invoice, on a customer’s site or in your own workshop: quoted, dispatched, done in the offline app, checked at QA and billed from what was actually logged, including the parts bought on the way.
The client’s requirement, the people placed against it, the FIFO roster they work, the timesheets it produces and the invoice at month end.
One record per asset: serviced, certified and hired out from the same register, and never booked twice.
Billable teams: the engagement, the consultants on it, the schedule they work to, the time they book and the invoice that follows.
Roles, candidates, pipelines and compliance, kept on the same organisations, contacts and sites as the work they are being hired for.
What every solution stands on: one set of customers, sites, orders, stock and invoices, with a full CRM included, so no solution ever keeps its own copy.
Every BaseLeap solution sits on the same CRM platform and automation layer. The records, the tools for selling, service management, cases and reporting are all tied together with a common automation and configuration platform. You get all of it, whichever solution you start with.
Organisations, contacts, sites, leads, opportunities, quotes, orders, invoices and cases live in one model. Open a customer and see everything that touches them, with every field change kept in the history.
See the platform →| Related | Records |
|---|---|
| Contacts | 6 |
| Sites | 3 |
| Opportunities | 2 open |
| Quotes | 4 |
| Orders | 18 |
| Invoices | 31 |
| Cases | 1 open |
A pipeline of opportunities, tasks and a shared calendar, email sent from the record using your own templates, segments and lists for a bulk send, and saved views with bulk actions on every list.
See the platform →| Opportunity | Stage | Value |
|---|---|---|
| Site services renewal | Proposal | $48,000 |
| Crane hire, first quarter | Negotiation | $126,500 |
| Shutdown labour | Qualified | $210,000 |
Enquiries, complaints and requests are logged as cases, with categories you set up, a priority, an owner and a status, linked to the customer, the site and the job. With field service or labour hire, incidents and near misses are recorded too, investigated and closed out with corrective actions.
See the platform →Standard dashboards for sales, revenue and each solution are there from day one. Build your own reports on a canvas, grouped and totalled across every record, put them on a dashboard of your own, and have it emailed to you each Monday morning.
See the platform →| Jobs by region | Open | Done | Total |
|---|---|---|---|
| Perth metro | 18 | 64 | 82 |
| Goldfields | 15 | 41 | 56 |
| Pilbara | 9 | 27 | 36 |
Add your own fields, objects and page layouts without code. Workflows send the email, raise the task or update the record when something changes, and approvals route to the right person.
See the platform →Built from the job’s labour, parts, equipment and charges, sent to the customer and accepted onto the job. Labour is quoted on estimated hours and invoiced on actuals.
Quoting and invoicing →Your people as resources: skills and charge-out rates, tickets and certifications with reminders before they lapse, and a matrix of who holds which ticket and who is missing one.
People and tickets →A product catalogue with stock by location, purchase orders received in, a reorder list that raises the next order for each supplier, and parts drawn onto the job.
Inventory and parts →With field service, labour hire or equipment hire: a register of the machines and equipment you own or look after, where each one is, its status, and every job and document against it.
The asset register →Run by crews across mining, construction, mechanical services and hire
Under every solution is the same operational core: customers and sites, quotes and orders, purchasing and stock, invoices and payments, with a complete CRM included. It is why a technician’s hours become an invoice without anyone retyping them, and why a second solution never needs a second copy of your customers.
Captured, qualified and assigned against an organisation and contact.
Staged pipeline with forecasting, so you know what is actually coming.
Priced from rate cards, from the job type or line by line, then accepted straight onto the job. Nothing is keyed in twice.
Becomes a service order, a hire or an assignment, with its purchasing, stock and approvals attached.
Built from the same job: the time, parts and charges logged against it, with no retyping from the quote.
Reconciled and closed, with the customer’s order number checked before anything ships.
Built from the job’s labour, parts, equipment and charges, sent to the customer and accepted onto the job. Labour is quoted on estimated hours and invoiced on actuals.
Quoting and invoicing →A product catalogue with stock by location, purchase orders received in, a reorder list that raises the next order for each supplier, and parts drawn onto the job.
Inventory and parts →The work happens on site, not at a desk.
My Day, the job, the asset and its history, checklists, parts, photos, the clock and a signed report, all on the phone. It keeps working with no signal and replays everything in order when coverage returns, so nobody has to remember what happened on site three hours ago.
On iPhone and Android, for every technician on a BaseLeap licence.
We are a small, hands-on team and we work directly with our clients. Software only works when it fits the way your business actually runs, so we sit down with you and fit it.
We configure BaseLeap around your operation with your team: fields and record types, quote, invoice and report templates, workflows and your data. Then we train the office and the crew.
How enablement works → After that · Managed administrationTell us what needs to change and we make it: users and licences, fields, layouts, templates and workflows, with each new release reviewed and switched on for you.
See managed administration → Or · Run it yourselvesHave an administrator in-house? We train them during the enablement phase and every change after that is theirs. You can switch either way later.
How that works →Two to three sentences about the outcome: what was slow or lost before, and what changed. Specific beats glowing.
A second client, ideally from a different solution: labour hire if the first was field service.
A third. If one of the three mentions the field app or the invoice, keep that one.
We use AI too: our build team works with it every day. But BaseLeap is not a few weeks of prompting. It is eighteen months of team development, including building, testing and beta testing with real businesses, and that is the part you would be taking on yourself.
The honest test: if the CRM is your product, build it. If it is what runs your business while you do something else for a living, licence it. See pricing.
Create an account, or sign in and pick up where you left off.
Prefer to talk it through? Send us a message and a real person replies. No phone tree, no ticket before a conversation.
